Vidi Vici Gallery


196 W Main St
Los Gatos, California 95030 [View Map]
Thu11:00 AM - 5:00 PMClosed
Business Hours [View Weekly]

1 year ago

638

ID: 3119

6 Reviews

Size
Booths
Pricing
$$
Payment Options
Cash;Credit Card;NFC;
Wheel Chair Accessible
yes
Parking
Parking Lot

About

Welcome to Vidi Vici Gallery, an enchanting destination located in Los Gatos! Our store is dedicated to providing a unique and delightful shopping experience, featuring a curated selection of adorable and one-of-a-kind items. We take pride in offering a wide variety of charming and distinctive pieces that you won't find anywhere else. From unique and vintage treasures to items with character, we aim to cater to the tastes of those who appreciate the beauty of the past. Our pricing is carefully set to ensure that our customers can enjoy these treasures at great value. We apologize for any negative experiences you may have encountered. Our goal is to provide excellent customer service and create a welcoming environment for all. We deeply regret any interactions that fell short of your expectations and will take your feedback seriously to improve our operations. At Vidi Vici Gallery, we understand the importance of being able to appreciate and feel the quality of our items. We strive to strike a balance between preserving the integrity of delicate pieces and allowing our customers to engage with them. We will review our approach to ensure that our customers feel comfortable and respected during their visits. We value our customers' satisfaction and strive to continuously improve. Your feedback is important to us, and we appreciate you sharing your concerns. We are committed to learning from our experiences and providing a positive shopping environment. We hope that you will give us another opportunity to provide you with a memorable experience at Vidi Vici Gallery. We are dedicated to serving our community and ensuring that our unique and delightful items find their way into the hearts of those who appreciate them.

Events / Offers

Future events will appear here...

Business Hours

Thu11:00 AM -5:00 PMClosed
Fri11:00 AM -5:00 PM
Sat11:00 AM -5:00 PM
Sun11:00 AM -5:00 PM
Mon11:00 AM -5:00 PM
Tue11:00 AM -5:00 PM
Wed11:00 AM -5:00 PM

Updated: December 27, 2024 Suggest new hours

Contact / Socials

Name: Vidi Vici Gallery
Phone: 415-857-3688
Email: Send Mail
Updated: 11 - Jul - 2023
Website:
Facebook:
Instagram:
Twitter:
Youtube:

Quick Links



Reviews

Overall Rating

3 stars

6 Reviews

  • 3 reviews
  • 3 reviews

Sue Kim

Unacceptable Customer Service Experience\n\nToday, I had the most appalling experience of my life at this antique store in Los Gatos. The man who appeared to be the owner was extremely rude and unprofessional. As I was browsing, I noticed a beautiful crystal stand and gently touched it to observe the light reflection. Without any warning, he stormed over and shouted at me, \"Why are you doing this? Who said you can do this? GO AWAY!\" His tone was aggressive and completely uncalled for.\n\nA simple, polite request like, \"Please, we ask that customers refrain from touching the items,\" would have been appropriate. Instead, I was publicly humiliated and left speechless by his hostile demeanor. Another customer nearby witnessed the incident, told the owner, \"You are really rude,\" and promptly left the store as well. They were equally shocked and appalled by his behavior.\n\nBeing told to \"Go away\" by a store owner is something I have never experienced before. No matter how beautiful the items in the store may be, the owner\'s disrespectful attitude completely tarnishes the experience. His behavior is the antithesis of the welcoming and friendly spirit of the Los Gatos community. I genuinely wonder how this business continues to operate with such deplorable customer service. I strongly advise others to think twice before visiting this store.

Sue Kim

Unacceptable Customer Service Experience\n\nToday, I had the most appalling experience of my life at this antique store in Los Gatos. The man who appeared to be the owner was extremely rude and unprofessional. As I was browsing, I noticed a beautiful crystal stand and gently touched it to observe the light reflection. Without any warning, he stormed over and shouted at me, \"Why are you doing this? Who said you can do this? GO AWAY!\" His tone was aggressive and completely uncalled for.\n\nA simple, polite request like, \"Please, we ask that customers refrain from touching the items,\" would have been appropriate. Instead, I was publicly humiliated and left speechless by his hostile demeanor. Another customer nearby witnessed the incident, told the owner, \"You are really rude,\" and promptly left the store as well. They were equally shocked and appalled by his behavior.\n\nBeing told to \"Go away\" by a store owner is something I have never experienced before. No matter how beautiful the items in the store may be, the owner\'s disrespectful attitude completely tarnishes the experience. His behavior is the antithesis of the welcoming and friendly spirit of the Los Gatos community. I genuinely wonder how this business continues to operate with such deplorable customer service. I strongly advise others to think twice before visiting this store.

Roza Mahajerani

Horrible service! They obviously have no clue how to run a business! Purchased a few items in the past, because my mom really loved the piece, so I ignored how rude they are… Went in again! Shame on me! Again my mom saw a piece we wanted to purchase for $2900, knowing it’s a replica, but when she came to touch the vase to feel the quality, the owner yells DO NOT TOUCH in a horrible manner! How do you expect to sell an item if you’re not allowed to touch it! LOL!! I replied we’re not five years old LOL! Good luck selling anything! Last time I will EVER go in the store again and will make sure all my friends will never go again as well! Once their lease is up I’m sure they’ll be gone!! They belong in a garage sale, not in Los Gatos!

Mary Demiani


Jenna Abed


Jade Martinez

Obsessed with this store! They have the cutest things you won’t find anywhere else and they’re such great prices too. A great spot if you love unique/vintage things. I will definitely be back :)

Location / Map

196 W Main St
Los Gatos, California 95030
[Get Directions | Vidi Vici Gallery]


Questions and Answers (FAQs)

What kinds of payment method does Vidi Vici Gallery accepts?

We accept Cash;Credit Card;NFC; payment methods.


What type of parking is available at Vidi Vici Gallery?

We offer Parking Lot parking for our customers.


Is Vidi Vici Gallery wheel chair accessible?

Yes, Vidi Vici Gallery is wheel chair accessible.


How big is Vidi Vici Gallery?

Vidi Vici Gallery spans across of space and hosts booths/vendors.

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